Xdrive Faxing

Xdrive now gives you the option of faxing any compatible file to a recipient free of charge from within your Xdrive account.

1. Login to your Xdrive account and select a Text file, Word Document, Excel file, PDF, image file, or another printable document by placing a check mark next to the filename.

2. Click and Hold the Send File button, and select the Via Fax option.  

3. This will open the Send Fax window.  

Below is the window with the Advanced Sharing Options turned on.  To display the Advanced Sharing options as the default when you open this page, click on My Account and scroll to the General Preferences section.  Click Edit to get to the screen where changes are allowed and put a check next to "Display Advanced Send/Sharing Options: Check this box if you want to be able to set advanced options when Sending a File, including the amount of time that the file is available and security options."

This section gives you the option to input the details of the Fax transmission that will be conveyed with the coversheet:

Recipient

• Name- Input the First and Last name or Company name of the recipient of the fax.

• Fax Number- This field is one of the most important, check the number you are sending to and make sure it is correct in order for the fax to reach the recipient you intend.

• Email  You can enter your email address or any email address you wish associated with the Fax.

• Name- This can be your First and Last name or Company name and will be displayed to the recipient of the Fax.

• Comments- This can be used to convey a message separate from the actual file or text you are faxing that can inform the recipient in how to handle the information, for example if you are faxing to a machine used by multiple individuals you may wish to convey who this is to the attention of or some further information about the delivery.

Fax Transmission

After filling out the above information fully, click on the Send button which will transmit the fax through the Xdrive system.

Cover Sheet

The Recipient of the fax will receive the document you sent to them along with the cover sheet including the information you provided above.  

Errors

If the Fax has any problems or the number was unreachable, you may receive an email message from our 3rd party routing company with :

"Venali received your fax request at 6/9/2005 5:33:57 PM. However,

we were unable to deliver your fax to 16666669999 because all circuits

were busy or the call could not be placed."

Simply check the number you are attempting to fax and try your fax again from with your Xdrive account.