The Xdrive Desktop cache is a temporary storage area on your computer. It is used to keep temporary copies of the files that you upload and download to your Xdrive. By storing these temporary files on your PC, Xdrive Desktop's performance is improved.

However, if someone you have shared a folder with uploads a file to your Xdrive, for instance, you may not see the most up to date file and folder information until you either log out and log back in, or clear the cache.

To clear the cache:

  1. On the Xdrive tab in the main window, click the Settings button.

  2. Click the Cache tab.

  3. In the Current User's Cache area, click the Clear Cache button to clear the current users cache, or click the Clear Cache button in the Entire Cache area to clear all user's caches.

  4. A Delete Confimation option box appears. Click Yes to clear the cache for either the current user or all users.

  5. Click OK to exit the Settings window and return to the main window.

Clearing the cache while logged in assures that the most current file and folder information on your Xdrive is presented to you.

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